Terms and Conditions

Welcome to Willis Auto And Diesel. These Terms and Conditions govern your use of our services, website, and any transactions you engage in with us. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.

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1. Definitions

• "Company," "we," "us," or "our" refers to Willis Auto And Diesel.
• "Customer," "you," or "your" refers to any person or entity using our services.
• "Services" refer to automotive repair, maintenance, diagnostics, parts, and related offerings.
• "Website" refers to our online presence, including any digital platforms operated by us.

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2. Scope of Services

We provide auto repair and maintenance services, including but not limited to:

• Diesel and gasoline engine repairs
• Transmission services
• Brake inspections and replacements
• Electrical diagnostics
• Oil changes and routine maintenance
• Towing and emergency roadside assistance
• Parts replacement and installation

We reserve the right to modify, suspend, or discontinue any service at our discretion without prior notice.

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3. Customer Obligations

By engaging with Willis Auto And Diesel, you agree to:

• Provide accurate and up-to-date information regarding your vehicle and repair needs.
• Pay for all agreed-upon services as per the invoice.
• Pick up your vehicle within the specified time frame after repairs are completed.
• Follow all manufacturer and mechanic recommendations for continued vehicle safety and efficiency.
• Comply with any policies posted on our website or premises.

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4. Pricing and Payments

• All prices are subject to change without notice.
• We provide estimates before commencing work. However, final costs may vary based on additional repairs required.
• Payments must be made in full upon completion of service.
• Accepted payment methods include cash, credit/debit cards, and approved financing options.
• Late payments may incur additional fees.

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5. Appointments and Cancellations

• Appointments can be scheduled through our website, phone, or in person.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
• Customers must notify us at least 24 hours in advance for appointment cancellations.
• No-shows or late cancellations may be subject to fees.

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6. Warranty and Liability

• We offer a limited warranty on parts and labor, typically covering defects within a specified period.
• Warranty claims must be submitted with proper documentation and within the warranty timeframe.
• The warranty does not cover damages resulting from negligence, misuse, accidents, or unauthorized modifications.
• We are not liable for indirect, incidental, or consequential damages resulting from our services.

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7. Vehicle Storage and Abandonment

• Customers must retrieve their vehicles within 3 business days after service completion unless prior arrangements are made.
• Vehicles left unclaimed for more than 30 days may be considered abandoned and subject to storage fees or disposal in accordance with local laws.

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8. Privacy Policy

• We respect your privacy and handle personal information according to applicable laws.
• Customer data collected through our website, transactions, or communication channels will only be used for business purposes.
• We do not sell or share personal information with third parties without consent, except as required by law.

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9. Third-Party Services and Links

• Our website or services may include third-party links, advertisements, or referrals.
• We are not responsible for the content, policies, or actions of third-party providers.
• Engaging with any third-party services is at your own risk.

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10. Intellectual Property Rights

• All content on our website, including text, images, logos, and designs, is the property of Willis Auto And Diesel.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

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11. Dispute Resolution

• Any disputes arising from these Terms shall first be attempted to be resolved amicably.
• If a resolution cannot be reached, disputes will be settled through arbitration or a competent legal authority in our jurisdiction.

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12. Changes to Terms and Conditions

• We reserve the right to modify these Terms at any time without prior notice.
• Continued use of our services after changes constitutes acceptance of the revised Terms.

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13. Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Your State/Country]. Any legal actions must be brought within the designated jurisdiction. Thank you for choosing Willis Auto And Diesel. We look forward to serving you!